How much is shipping?
Shipping is free on every order, Australia-wide. No minimum spend.
How long will my order take?
Orders leave our Australian warehouse within 1-2 business days and typically arrive within 5-12 business days, with tracking emailed to you.
Where do you deliver?
We deliver across Australia. US customers can shop at troveandtwine.com.
How can I pay?
Credit and debit cards, Klarna and Link – all processed securely through Stripe.
What is your returns policy?
30 days for change of mind (unused, original condition), and we cover return shipping for faulty or damaged items. See our Returns & Refunds page for details.
How do I track my order?
A tracking link is emailed to you as soon as your parcel leaves our warehouse.
Do you have a physical store?
We are online-only, shipping Australia-wide from our Australian warehouse.